On the whole, the revised Lloyds TSB online banking site is ok. I can’t say it’s a vast improvement on what it replaced, but it could have been so much worse. The recent revisions to the BBC news website spring to mind, which have made what used to be an easily navigable site into something that is much harder to use. As a consequence, I’m finding I’m using the Independent’s website more and more for news these days.
However, there’s one feature of the new Lloyds TSB Internet banking site that is driving me nuts. Statements can now only be . . . → Read More: A plea to Lloyds TSB on web usability
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