A letter from East Midlands Airport

While I was suffering from man-flu, this letter arrived from the “Customer Experience Team” of East Midlands Airport. Dated 9th December, it arrived on the 17th.

A letter from East Midlands Airport

It’s just a holding response that thanks me twice in four sentences (cunningly disguised as three paragraphs) for writing to them. Apparently the manager of car parking and retail will reply to my points, recalled here, soon.

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